Air France - Sky Team

Lost and found

If you have forgotten an item of hand baggage or any other possession onboard an Air France aircraft, in a waiting room or at a check-in counter, then follow these steps to find out how to get them back.

Lost onboard an AF aircraft or in an AF lounge

To find items you have lost or forgotten on one of our aircraft or in an Air France lounge you can contact the Lost and Found Property office by:



Sending a fax to +33 1 41 56 20 68

or by

sending an e-mail to mail.objets.trouves@airfrance.fr

Lost in an airport

To find items you have lost or forgotten anywhere else during your journey please contact the airport's Lost and Found Department directly. Their contact details are available on their website.



Charles De Gaulle Airport:

Terminal 2 :

Telephone : +33 1 48 16 63 83

E-mail : objetstrouvescdg2@adp.fr



Paris - Orly West :

Telephone : +33 1 49 75 42 34

Fax : +33 1 49 75 35 22