Air France is always there for you: whether it is a delayed flight, travel experiences, ticket refund, lost or damaged baggage or lost property... It is our greatest wish to offer you an efficient solution as quickly as possible.
To purchase your ticket by telephone, please call 1 800 667-2747
Opened 7 days a week: Monday to Sunday from 8:00-23:59
Air France applies a service fee of $20 will for tickets issued at the Air France Sales and Service Center
- For the hearing-impaired
Please call 1 800-831-4488.
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
Our online help service is available to answer your questions about:
- booking and purchasing tickets,
- printing your boarding card,
- receiving a trip reminder,
- requesting a receipt.
Opened daily from 8:00-19:30 e.s.t .
Please send us your personal information (booking reference, Flying Blue number) by private message only.
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Air France Montreal Agency: Pierre-Elliott Trudeau airport
From May 9th 2011 to October 28th 2011
Opened Monday to Sunday: 1:30 pm- 10:00 pm
From October 29th 2011 to May 6th 2012
Opened Monday to Sunday: 1:30 pm- 7:30 pm
Air France Toronto Agency: Lester B. Pearson Airport Terminal 3
Opened Daily: 12:30 pm -7:00 pm
Air France applies a service fee of $30 for tickets purchased in their Canadian Agencies.