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Did you not receive your baggage upon arrival?
Please contact
Air France-KLM Baggage Service
P.O. Box 20980
Atlanta, Georgia
30320-2598
Telephone: 1-800-873-2247
Fax: 1-866-384-7345
Open daily from 7:00am to 24:00
Baggage problems:
your contacts
Was your baggage late, damaged or lost? Did you leave an item or hand baggage on board an Air France aircraft, waiting room or check-in counter? Here you will find the contact information you need.
Missing baggage
Damaged baggage
Were you unable to declare your damaged baggage at the airport?
Please send your declaration to the following address
Air France Customer Relations
P.O. Box 20598
Atlanta, Georgia
30320-2598
USA
Please send your declaration to the following address
Air France Customer Relations
P.O. Box 20598
Atlanta, Georgia
30320-2598
USA
Lost item
Lost item on board or in an Air France lounge
Did you lose an item on board an aircraft or in an Air France lounge?
Please contact the Lost and Found Property office by:
Sending a fax to +33 1 41 56 20 68
or by
sending an e-mail to mail.objets.trouves@airfrance.fr
Please contact the Lost and Found Property office by:
Sending a fax to +33 1 41 56 20 68
or by
sending an e-mail to mail.objets.trouves@airfrance.fr
Lost item at the airport
Did you lose an item in the aiport?
Please contact the airport's Lost and Found Department directly.
Their contact details are available on their website.
Charles De Gaulle Airport:
Terminal 2 :
Telephone : +33 1 48 16 63 83
E-mail : objetstrouvescdg2@adp.fr
Paris - Orly West :
Telephone : +33 1 49 75 42 34
Fax : +33 1 49 75 35 22
Please contact the airport's Lost and Found Department directly.
Their contact details are available on their website.
Charles De Gaulle Airport:
Terminal 2 :
Telephone : +33 1 48 16 63 83
E-mail : objetstrouvescdg2@adp.fr
Paris - Orly West :
Telephone : +33 1 49 75 42 34
Fax : +33 1 49 75 35 22
