If your baggage was missing upon arrival at the airport, please fill out the declaration form within 24 hours of your arrival.*
We will make every effort possible to resolve this issue as soon as possible.
Contact us
Reporting missing baggage
or
by telephone at
Flying blue Elite members 1-800-263-1881 (a pin code is required and will given to pax at the airport upon arrival)
For all passengers 1-800-873-2247
or
You can contact the following Air France Baggage Customer Care
Air France Baggage Customer Care
P.O. Box 20598
Atlanta, Georgia 30320-2598
Fax 1-866-384-7345
For more information, please see the
"Baggage problems"
section of our website.
To inform us of a baggage problem,
(missing items, damaged baggage)
please use the form below.
Air France Canada Customer Relations Department
Do you wish to make a request or send a positive feedback?
Contact the Customer Relations department
or
by telephone at 1- 877-247-9247
Opened Monday to Friday: 8:00am to 7:00pm
or
You can contact the following Customer Relations department(s):
Air France Customer Relations
P.O. Box 20980
Department 980 Atlanta,
GA 30320-2980 USA
by telephone at 1- 877-247-9247
Opened Monday to Friday: 8:00am to 7:00pm
or
You can contact the following Customer Relations department(s):
Air France Customer Relations
P.O. Box 20980
Department 980 Atlanta,
GA 30320-2980 USA