REFUND OR VOUCHER

* All fields marked with an asterisk (*) are mandatory

Please read the instructions below carefully. You will find all the information you need to make your request.
This form allows you to request a refund of your ticket or a voucher.
If you purchased your ticket in a travel agency or on the website of another airline, please contact them directly for more information.
Please note: before requesting a refund or a voucher, make sure that you have cancelled your booking before the departure date of your flight.
For more information, please consult our Air France Protect page or FAQ on Vouchers page.

PERSONAL INFORMATION

{0} is mandatory
{0} is mandatory The {0} field must have less than {1} characters. The {0} field can only contain letters.
{0} is mandatory The {0} field must have less than {1} characters. The {0} field can only contain letters.

{0} is mandatory The phone number you entered is invalid. Please change your request. You have entered an incorrect telephone number.

{0} is mandatory The phone number you entered is invalid. Please change your request. You have entered an incorrect telephone number.
{0} is mandatory The email address is invalid.
Incorrect Flying Blue number. Please verify your entry. Incorrect Flying Blue number. Please verify your entry. Please complete this field. Incorrect answer format.

TRIP DETAILS

{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
Choose a departure date matching the format mm/dd/yyyy
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.

REASON FOR REQUEST

PROCESSING METHOD

INITIAL PAYMENT METHOD

    {0} is mandatory

    For any payment method other than a credit or debit card, please attach a bank or postal statement (for an account domiciled in France) or your IBAN number.

    Due to a large number of requests, our processing time is currently several weeks. Rest assured that our teams are fully mobilized to reimburse you as soon as possible. There is no need to make a new request. Thank you for your understanding.

    ** Fare conditions are indicated on your ticket and in the My Bookings section of our website. If the ticket is non-refundable, you will also receive a tax refund.