Issuance fees
- price of the trip excluding taxes / carrier surcharge
- taxes
- issuance fees
Issuance fees are costs related to the distribution of a ticket.
They are applied to each ticket and for all travelers except infants under 2 years old. They are non-refundable.
Issuance fees vary depending on:
- travel type* (short-haul, medium-haul, long-haul flight),
- travel class,
- ticket price and conditions,
- point of sale** (online, phone, ticket office).
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Ticket purchased on airfrance.ca
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Ticket purchased by phone in Canada
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Ticket purchased at an Air France ticket office in Canada
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|---|---|---|---|---|---|---|
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Short-haul flight |
n/a |
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n/a |
|
30 $ |
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Medium-haul flight |
n/a |
|
n/a |
|
30 $ |
|
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Long-haul flight (Voyageur – most economical fare) |
n/a |
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n/a |
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30 $ |
|
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Vol long-courrier Long-haul flight (Voyageur – flexible fare, Alizé, Premium Voyageur, Affaires, La Première) |
n/a |
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n/a |
|
30 $ |
* Type of trip:
Short-haul: all tickets issued for travel within the same country (excluding flights between metropolitan France and French overseas department and territories) and for travel between Fort-de-France and Pointe-à-Pitre.
Medium-haul: all tickets issued for travel within Europe, between Europe and North Africa (Algeria, Morocco and Tunisia) or Israel, and within the Caribbean.
Long-haul: any ticket issued for any other trip
** Point of sale: a €7 fee applies when you book online or at a ticket office and choose to finalize your order by phone.
Booking fees
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Booking fees vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
Ticket changes fees
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Change made on airfrance.ca Self Service Kiosk
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Change made or a at an Air France airport counter
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Change made by phone or at an Air France ticket office
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|---|---|---|---|---|
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Ticket purchased on airfrance.ca or at an Air France (ticket office) |
No booking fees |
$ 30 |
no booking fees |
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Ticket purchased on a third party site or travel agency |
No booking fees |
$ 45 |
$ 50 |
Ticket refunds fees
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Refund requested on airfrance.ca
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Refund requested at an Air France airport counter
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Refund requested by phone or online form
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|---|---|---|---|---|
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Ticket purchased on airfrance.ca or at an Air France office |
No booking fees |
Not possible |
$30 |
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Ticket purchased from a third-party site or travel agency |
Refund request to be completed through the third-party website or travel agency used to purchase the ticket* |
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.